Shipping + Returns

DELIVERY OF PHYSICAL GOODS

All orders are dispatched within 2 business days. We ship using Australia Post with tracking and/or other reputable courier companies where delivery is quoted as being between 3 to 10 business days.

All parcels sent within Australia will be charged a flat rate of $10 or FREE SHIPPING for orders over $99.  

International orders are charged based on weight and destination and are calculated at checkout. Please note that your destination may have taxes and/or duties for goods shipped to you.  These charges are the full responsibility of the customer and will not be refunded or returned by mytimeminerals.com.  Best to contact your local postal service if you have any queries on additional charges into your country.  

mytimeminerals.com is not responsible for goods that are either damaged in transit or not received. Damaged or lost orders should be resolved with Australia Post or the courier company directly. Replacement of damaged or lost items is made at the discretion of mytimeminerals.com.

 

RETURNS AND REFUNDS

For delivery of incorrect orders

We take the greatest of care when sending out orders however should you receive an order that is incorrect please email us with your order and what you incorrectly received within 24 hours of receiving your order to organise an exchange.

For hygiene reasons we are unable to offer returns and refunds for change of mind.

For any questions relating to your order or delivery please contact us via email.

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